Can I have a list view (queue) in a Jira Service Management Business Project?

Paul Ceronio_kpmx1s

Hi there,

Our manager wants a simple business project to replace the To-Do list he's been maintaining the more long-term tasks that we take care of in our department.

I've found that the "queue" view in the service projects look very close to his To-Do list and I was wondering if business projects provide a similar view. A business project would be much simpler to set up and with a lot less complicated workflows to configure, but I find the overall view in business projects very cluttered.

This is a screenshot of a To-Do list I set up using a Service Project. Can I configure a similar view in a business project?

Kind regards, Paul

Anas Ibrahim

 

seems that you can use a business project in Jira Work Management to streamline your long-term task management. However, it appears there might be some limitations in how you achieve a clean "queue" view similar to what you have with the Service Project. In the context of Jira Work Management, there are various views you could use to manage tasks effectively, but configuring a view exactly like the "queue" view in Service Projects might not be straightforward. Here's what you can do in Jira Work Management to try and achieve a similar effect:

List View: You can categorize issues in your list view, create and edit issues from the list view, and manage multiple issues in the list view. Filtering, sorting, and customizing the fields displayed in the list view can help you declutter the interface .

 

Board View: You can use the Board view to monitor your work and customize the board by adding, renaming, or deleting columns. Tasks can be transitioned through workflows on the board .

 

Calendar and Timeline Views: For tasks with specific due dates and dependencies, using the Calendar view to manage and view scheduled items or the Timeline view to visualize project progress can be useful.

 

Based on this information, while you can set up a business project with various views to help manage your tasks, replicating the exact "queue" view from Service Projects might be a challenge due to the way views are structured differently in business projects. The list view or board view would be your best alternatives for achieving a similar streamlined visual representation.