Unable to log in to BitBucket

Jurgens Krause

I just created my first BitBucket account, but when I try to log in, I get the following error.

 

You may run into this issue when you use specific browsers or add-ons that hide the referrer header for id.atlassian.com and other Atlassian sites. Check for these and then try logging in again.

 

Changing to a different device or browser does not solve the problem

Patrik S

Hello @Jurgens Krause ,

and welcome to the Community!

Checking internally, I see the email from which you posted this question is associated with a Bitbucket account created quite a few years ago.

That account was marked as Dormant due to a long period of inactivity, causing the error you were facing while trying to login. I went ahead and set it to active again, so you should be able to log in as usual now.

Let us know in case you are still facing the issue.

Thank you, @Jurgens Krause !

Patrik S