Canceled but still an open issue

Question

Hi,

I added the swimlane "Canceled" to our board/workflow but when finishing sprint all Canceled-tickets will be moved to the next sprint as they are "open issues" not "completed issues".

What do I need to do that Canceled tickets will be completed issues?

Thank you:)

John Funk · Answer

What type of project is this? Company-managed? Team-managed?

Clemens Bäthe · Answer

Hi John,

thank you for your answer.

"So you should map your Canceled status in that column also." what does that mean/how does it work?

John Funk · Answer

Hi Clemens - Welcome to the Atlassian Community!

By default, issues in sprints are not considered complete unless they are in the far right (last) column of the board. So you should map your Canceled status in that column also.