Filter visibility to everyone

Question

I have created a filter in Jira.

I have also configured the visibility of the filter to public, but when I am sending this link to any person, who doesn't have access to Jira, they are getting the error Something went wrong.

Please help on how we can resolve this issue, as I want the link to be visible to all the stakeholders, even they don't have access to Jira.

https://lendenclub.atlassian.net/issues/?filter=10625
Link URL.

Tim C_i4lu7p · Answer

Hi @Jatin Bansal

I believe you'll need to allow anonymous access to your cloud instance for public access to your data - see link :

https://support.atlassian.com/jira-cloud-administration/docs/allow-anonymous-access-to-projects/

I hope this helps,

Thanks,

Tim C

Duc Thang TRAN · Answer

Hello @Jatin Bansal

I don't think it's possible with Jira software. You can share your query, but their 'll need permission to browse the project. This means their need a Jira license to see the content of your query.

However, on Jira Service Management, you can add them as customers, and other people can view requests via the portal. It's not the same view as a licensed user, but they can view the necessary information.