Hi Guys,
We suddenly have issues with JMS. No issues/tickets can be opened in JMS.
We are receiving this error when open a queue/ticket.
Same for my entire team. Cannot login to the support page to file a ticket either.
We are experiencing the same and we cannot create support tickets
same, cannot open any tickets.
Same in our instances, can't open a ticket with the standard method.
Same for us, but the status page says everything is working Jira Service Management Status (atlassian.com)
cannot create a ticket to Jira support either.
Looks like it just came back.
@Elaine Lu
Hi Elaine:
There seems an active incident going on on the Atlassian Cloud env which impacted the Jira product for multiple customers. I will review/check the following page when you never encounter another similar issue in the future -
https://status.atlassian.com/
Hope this helps.
Best, Joseph Chung Yin
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