Not able to compare custom Rich Text value with default value using behavior

Question

I am using behavior to set up an error on a rich text custom field if it is not updated. When I try to compare using ==, it is not working. I have a default table added on a rich text field. I want to show error message if the field is not changed/updated.

I have below server side script:

def customRichTextField = getFieldById(fieldChanged)def customRichTextFieldValue = customRichTextField.value.toString()def customRichTextFieldDefaultValue = "||header1||header2||header3||header4||header5|| | | | | | |"
if(customRichTextFieldDefaultValue == customRichTextFieldValue){    customRichTextField.setError("Please update custom rich text field")}else{    customRichTextField.clearError()}When I tried to print the default value on console, it gives me the exact same value that I am using as default string. When I try to alert customRichTextFieldValue, it shows the exact value as default value when it is not changed. But still comparison is not working.

Ram Kumar Aravindakshan _Adaptavist_ · Answer

Hi @Chaya,

From what you are saying, I assume that you have used the Behaviour Initialiser to create the Table Template for the Multi-Line Text Field you are using.

And your objective is to return a validation error if no update has been made to the table in that field.

You could try something like this:-

For the Behaviour Initialiser:-

def multiLine = getFieldByName('Multi-Line')
def tableTemplate = """||header1||header2||header3||header4||header5||
| | | | | |
| | | | | |
| | | | | |"""
multiLine.setFormValue(tableTemplate)

And for the Server-Side Behaviour:-

def multiLine = getFieldById(fieldChanged)

def tableTemplate = """||header1||header2||header3||header4||header5||
| | | | | |
| | | | | |
| | | | | |"""

multiLine.clearError()

if (multiLine.formValue == tableTemplate) {
    multiLine.setError('Value Must Be Inserted')
}

Please note that the sample code above is not 100% exact to your environment. Hence, you will need to make the required modifications.

Below is a screenshot of the Behaviour configuration for your reference:-

Give this a try and let me know how it goes.

Thank you and Kind regards,
Ram

Chaya_fdv2wj · Answer

Hi Ram,

With log.warn I got response like: ||Header1||Header2||Header3||Header4||Header5|| | | | | | |

When I add the same value as default value, it is not working while comparing.

I also tried .toString() method for customRichTextFieldDefaultValue, but it is not working.

Chaya_fdv2wj · Answer

I tried to get the value from Rest API, and there was  as you have suggested. However, using the rest api string is also not working.

My table looks like beow:

and I got response from rest api:

"||Header1||Header2||Header3||Header4||Header5||| | | | | |"