Does the reply adress on notification can be dynamic

Question

Dear all,

We have in Jira our company SMTP server configure with a from default adress as jira@noreply.com

We have a use case where our IT users would like to get the From adress dynamicaly set to the user who update a comment when notification is sent.

Is this possible ? Any solution you have potentialy test ?

Thanks

Matthias Gaiser _K15t_ · Answer

Hi @Serge Calderara

I don't know of a way to natively do this.

But there are apps out there, e.g. Email this Issue, which offer ways to customize notifications and email handling via Jira.

Cheers,
Matthias.

Mohamed Benziane · Answer

Hi,

I think this  feature request anwser to your need

[JRASERVER-15689] Set Reply-To field of email notifications from JIRA to the reporter for the issue or the author of a change - Create and track feature requests for Atlassian products.