Can't copy value from a field in an automation rule

Emiliano Visioli_eb2tr1

Hi all,

I need to copy a specific field value when an issue transit to a specific status.

I would use the Edit field action but I can't find the field form where to copy the value in the list.

It's a Select list (multiple options), how can I proceed?

Here's the automation draft:

John Funk

Hi Emiliano,

That's because you can't copy multiple values from a field to a single value field. Assignee only allows one value. 

But try putting this in the Assignee field (not Copy but the blank field): 

{{issue.customField_10347.get(0)}} where 10347 is the ID of your multi-select user field. This codes tells it to use the first value of that field if there are multiple values.