Send reply email to sender

Question

We have setup JIRA so that all emails sent to a particular email address creates an issue within one of our projects.

What I can't seem to find is a way for JIRA to reply to that sender informing them that the issue has been created and what the issue number is.

Is this possible?

nekooee · Answer

thank you

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https://www.farazit.com

https://www.irantk.ir

Georges Moubarak · Answer

Hi @Stephan Grieger,

First you need to set the notification scheme to send a notification to the reporter on the issuecreated event.

Then you need to make sure that you set "notify me" next to "my changes" in your profile preferences.