I received the following error message when trying to implement an automation rule that sends an email to the reporter when a task is due within 3 days. How do I correct the error?
It looks like your JQL Search needs to be modified. Right now, part of it says "and assignee ", so there probably needs to be a value between the '=' and the ')'
Hello @Dietra Winkfield
Adding to this...
Can you show us the actual JQL statement used in the Automation? And please show us the full rule.
In the error message where no value is shown between 'assignee=' and the closing parentheses, that is usually an indication that a smart value has been used in the JQL, and a value can't be obtained for that smart value.
You may have a syntax error in the use of the smart value, or the smart value may be out of context at the point the JQL is used.
Thank you for responding.
Here is the JQL statement: duedate <= endOfDay({{numberOfDaysBeforeDueInclusion}}) AND statusCategory != done AND assignee != empty
The full rule:
Try this JQL statement instead, making the change I highlighted in bold text:
duedate <= endOfDay({{numberOfDaysBeforeDueInclusion}}) AND statusCategory != done AND assignee is not EMPTY
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