Piping smart values from a Jira issue into a slack workflow is coming up empty

Micah Barnott

We're looking to bring in the ticket key, description, and the issue's url into the automation that will be sent over to the slack workflow via a web hook when a new issue is created. When testing this no data seems to be passed/stored, when using these variables in the slack workflow they are blank. Is there a step that I am missing here?

Kalyan Sattaluri_iinm1n

Hello @Micah Barnott 

{{ticket.key}} is not the right smart value. you reference it as {{issue.key}} or just {{key}} 

same goes with description, {{issue.description}} or {{description}}

also, {{issue.url}} should have been working..

You havent shared your full rule or audit log so I am not sure if I am missing anything.