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JQL can not pull child epic in parent card: Request for Custom Filter

Lili_2b5fgb

Hello, we have project board that has "project" as the issue type for the cards on the board. I need to pull the child issues from a parent card.

I am able to successfully get to the parent level of the card, I am not able to get down to the child issue.

I am able to get down to the parent level with the JQL

PROJECT = xx AND PARENT = XX

as I attempt to drill into the child issues via JQL, the results are returning empty.

When I go to the board and click the parent card I can see all of the child issues.

We do not have script runner installed or any other third party apps. I am looking for JQL code/function, that will pull the child epics from a parent card.

Tried but does not work

-parentepic

-issuetype = epic

Accepted answers

Trudy P Claspill

Hello @Lili

Welcome to the Atlassian community.

Are you using a Premium or Standard subscription? If you see "Plans" among the options on the menu bar then you have a Premium subscription.

Are you an administrator for your Jira instance? I ask because it would be help to us to see the Issue Type Hierarchy that is available for your system. That information can be obtained by a Jira Administrator, or it can be determined from working with an advanced roadmap Plan.

I am unclear about the issue type hierarchy you are using, so I'm not able to definitively advise you on a function that will work for your situation.

What is the issue between the "project" issue type and the "parent" from which you are trying to get child issues?

If you can explain to us the issue type hierarchy and point out the reference issue you start with and then which issues related to that you are trying to get, we might be able to offer you relevant advice.

All comments

Trudy P Claspill

Hello @Lili

Welcome to the Atlassian community.

Are you using a Premium or Standard subscription? If you see "Plans" among the options on the menu bar then you have a Premium subscription.

I am unclear about the issue type hierarchy you are using, so I'm not able to definitively advise you on a function that will work for your situation.

What is the issue between the "project" issue type and the "parent" from which you are trying to get child issues?

Lili_2b5fgb

Good Morning Trudy,

Thank you for your help! We have a Premium subscription, and I am the administrator of my instance.

I did not set up the issue type hierarchy for this project.

When I filter the below:

project = "PROJECT" and parent= "PARENT" and AND parentEpic in (PARENT)

I get an epic that is not tied to the PARENT card. When I click into the Parent Card, I see a list of child issues. No matter what I code for, the child issues are not pulling up for me.

Thank you!

Trudy P Claspill

Hello Lili,

To view the issue hierarchy

click the gear icon near your avatar in the upper right and select Issues
In the new screen in the panel on the left near the top of the list will be the Issue Type Hierarchy option.

A table will display showing level names on the left and issue type icons on the right. Can you share a screen image of that and also tell us the issue type for each icon?

We also need to know the Type of the project you are searching. The type information is found on the View All Projects page found under the Projects menu.

The Parent field will find the child issues of the specified issue, based on the Issue Type Hierarchy, if those issues have been properly made children of the specified issue.

parentEpic will find only child issues and subtasks under an Epic issue type. For proper use of that function refer to

https://support.atlassian.com/jira-software-cloud/docs/jql-functions/#parentEpic--

Can you also provide a screen image of the PARENT card you mentioned showing its child issues? That will help us confirm the issues are LinkedIn the right way to be found using the Parent field.

Lili_2b5fgb

Hi Trudy,

It is a company managed project, and due to this I am limited to what I can share on this public forum.

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