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Custom field Historical Data for reporting

Vinay Dasari_cq2hip

Hello All,
I have workflow which have regular statuses along with Statuses "Bug" and "QA Ready".
We have created Custom field "RCA Reason" which is a (Single Select) and pop up screen between "Bug" and "QA Ready" which will ask the user to select the option before moving to "QA Ready". For single issue this may continuous process until QA team approves.

Now, I need to fetch all the historical values of "RCA Reason" field for reporting. Need to showcase to my Client - how many times it got moved to QA Ready status and who moved it and What are the options the user selected while moving the issue into QA Ready.

Can anyone help me with this please..

Accepted answers

Amay Purohit_RVS

Hi @Vinay Dasari

Welcome to the community !!

If you would be interested to try out our add-on for better reporting capabilities and viewing multiple issues history at once, take a look at

Issue History Reports

You can view the complete change log for your filtered issues, including custom fields, in a simple and effective way.

Disclaimer : I am part of the team which developed this app

Issue History.PNG

Halyna Kudlak _SaaSJet_

Welcome to the Atlassian Community @Vinay Dasari !

To capture and report the historical values of the "RCA Reason" field in your Jira workflow, you can try Issue History for Jira from my team.

It can track and display changes made to custom fields within tasks.

For the test, I created a custom field "RCA Reason" with predefined options:

custom field.png

custom field 2.png

I then transitioned an issue in the workflow.

custom field 3.png

As you can see, the add-on logs each step, providing a comprehensive history that includes the custom field's values, the person who made the change, and the timestamps.

All comments

Amay Purohit_RVS

Hi @Vinay Dasari

Welcome to the community !!

If you would be interested to try out our add-on for better reporting capabilities and viewing multiple issues history at once, take a look at

Issue History Reports

You can view the complete change log for your filtered issues, including custom fields, in a simple and effective way.

Disclaimer : I am part of the team which developed this app

Issue History.PNG

Halyna Kudlak _SaaSJet_

Welcome to the Atlassian Community @Vinay Dasari !

To capture and report the historical values of the "RCA Reason" field in your Jira workflow, you can try Issue History for Jira from my team.

It can track and display changes made to custom fields within tasks.

For the test, I created a custom field "RCA Reason" with predefined options:

custom field.png

custom field 2.png

I then transitioned an issue in the workflow.

custom field 3.png

As you can see, the add-on logs each step, providing a comprehensive history that includes the custom field's values, the person who made the change, and the timestamps.

Vinay Dasari_cq2hip

Thanks @Amay Purohit_RVS it really help us to capture the historical data..
But can you please help me how we bring this complete information into Jira Dashboard ?

I see that we can export the data into spreadsheet but We want to the data into Jira dashboards.

I can able to get the data to Jira dashboard using Issue History Gadget. But it's showing as a whole list. We just want to know the total count, like who did it and total how many times. etc..

Vinay Dasari_cq2hip

@Halyna Kudlak _SaaSJet_ Thanks

Halyna Kudlak _SaaSJet_

@Vinay Dasari Just want to add that the Activities | Issue History gadget for the Jira dashboard also shows the total number of changes and who made them.

Step 1 - Add Activities Gadget to the Dashboard

unnamed (1).png

Step 2 - Create a simple Filter and Save it

Step 3 - Configure Dashboard Gadget Activities

Step 4 - Use Field filter - tick on fields to control - in your case: RCA Reason and additional fields.

So you can see the number of changes and who made them.

Vinay Dasari_cq2hip

Thanks @Halyna Kudlak _SaaSJet_
I can able to see only Issue History Gadget in the Dashboard, but I didn't find any "Activities by Issue History" Gadget.

How can I get it

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