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Close specific subtask using automation

CoreyM

I have read several of the posts regarding the use of post script functions and automation to close issues and subtasks, but have not found any documentation on how to close a specific subtask if certain criteria is met. We have several workflows that have multiple subtasks created by default and on occasion it is necessary to close a subtask is specific criteria is met. Is this possible using JIRA automation?

Accepted answers

Laurie Sciutti

Hey @CoreyM ~ if I understand correctly, you will want a Rule triggered on update of the Sales sub-task, with a JQL Branch Rule similar to what's shown below:

All comments

Trudy P Claspill

Hello @CoreyM

The answer is "it depends".

What is the criteria?

What is unique about that subtask to be closed that you could use to programmatically identify it among the set of subtasks?

CoreyM

We have a subtask created for one of our products that is only referenced it the product requires Compliance review. At this time, we are manually closing this task if review is not required. I would like to add a post function or automation to close this subtask upon transition of a different subtask if the workflow for this product does not require compliance review. Is this possible?

Trudy P Claspill

We have a subtask created for one of our products that is only referenced it the product requires Compliance review. At this time, we are manually closing this task if review is not required. I would like to add a post function or automation to close this subtask upon transition of a different subtask if the workflow for this product does not require compliance review. Is this possible?

How do you identify the "different subtask" that would get closed and trigger the closing of the other subtask?

How do you indicate that Compliance review is required or not required? Is that a field/setting on the parent issue of the subtask?

CoreyM

We have two fields that can be used in a related subtask that can be used to identify whether the proceeding subtask is required or can be closed.

CoreyM

This is what I was thinking.

Laurie Sciutti

Hey @CoreyM ~ if I understand correctly, you will want a Rule triggered on update of the Sales sub-task, with a JQL Branch Rule similar to what's shown below:

CoreyM

Thank you for the update. I'll try this option in my automation task. I appreciate it.

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