Work Capacity/Limits in Jira Work Management

Question

Is there a feature or function that monitors work capacity for an individual? Or can a field be created to set the number of projects an individual can be assigned per day and if that limit is met, additional projects cannot be assigned on that day or that individual?

Amay Purohit_RVS · Answer

Hi @Trang Gardiner

JWM does not have capacity management feature. If you are ok to consider a mktplace app to help you to plan the capacity for your team members and track them, you can try out the one we have developed for the same use case.

Capacity Planner

The app allows to store the capacity for individual users and save as templates. which can be mapped to a project / fix version to track the allocation and remaining time per user. Do try it out.

Disclaimer : I am part of the team which developed this app

Trudy P Claspill · Answer

Hello @Trang Gardiner

No, there is not a capacity management feature included with Jira Work Management.

There is no native method to prevent an issue from being assigned to a user based on how many issues are already assigned to that user. You might be able to add such a capability with a third party app from the Atlassian Marketplace. I don't have a specific suggestion for an app because this is not a use case I have needed to fulfill.

You could create an Automation Rule triggered by a change to the Assignee field, then get a list/count of all the issues assigned to that person (excluding the Closed/Done issues, I assume). In your rule you could evaluate if the limit has been exceeded. You could then revert the issue to whomever it was assigned to previously and/or send an email to somebody to alert them that the user has been over-allocated.