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Help with missing repositories.

CMRL

My university recently changed the bitbucket plan from free to academic. Since then, when I try to login, all the repositories that were present are missing. The username for the previous account with repositories was REDACTED. But the current account has a different username of REDACTED. How do I resolve this?

Accepted answers

Mark C

Hi @CMRL,

Welcome to the community.

I can see that you're currently the administrator of the workspace.
Could you confirm if you can access the workspace repositories here? - https://bitbucket.org/REDACTED/workspace/repositories/

Regards,
Mark C

All comments

Mark C

Hi @CMRL,

Welcome to the community.

I can see that you're currently the administrator of the workspace.
Could you confirm if you can access the workspace repositories here? - https://bitbucket.org/REDACTED/workspace/repositories/

Regards,
Mark C

CMRL

I now have admin access to the workspace. Thank you.

mark w_xo711h

I have the same problem all my repos have dissappeared I had since years back,

all I see is

Resource not found

so what, have atlassian deleted 10 years worth of repos if you have not logged in for a few months?

Mark C

Hi @mark w

Could you try raising a support request for us to check? - https://support.atlassian.com/contact/#/

Regards,
Mark C

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