nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

Impossible to complete the Sprint

Andranik Ghalechyan

Dear Community,

I want to complete sprint but button is not available.

I have checked board source project's permission scheme.
In Manage Sprint and Start/Complete Sprint users are added (they have administrator role in project).

BUT board source project is Service Management project.

P.S. I as Jira admin have available button to complete sprint.

Please help me to understand the issue.

Accepted answers

All comments

Fazila Ashraf

Hi @Andranik Ghalechyan

How many projects are in the board's scope?

Dick

Sub-tasks should be all done

Former user

Exactly, check all the subtasks. If a child isn't finished you won't be able to complete the sprint.

Andranik Ghalechyan

Only one.
Also I have check.
The users have both jira_software and jira_service_management products permissions

Andranik Ghalechyan

I have checked.
But as Jira Admin I have permission to complete. Other users can not.

Andranik Ghalechyan

Thanks for support. Unfortunately it does not help )))
Jira Admin has permission but projects admin can not ))

Dick

You can have permissions in spades, but if the sprint items are not completely done (including the sub-tasks), you're not allowed to stop the sprint. This is by design.

Vikrant Yadav

Hi @Andranik Ghalechyan It seems that Sprint is overdue ( currentDate > Sprint End Date ) that's user not getting option to Complete sprint. Kindly check Sprint End Date.

Welcome!

It looks like you're new here. Sign in or register to get started.

Quick Links

Find more posts tagged with

server

jira

jira-server

jira-data-center

data-center