Jira Automation: Conditionally email date field value

Ashley Honeycutt

We have an automation that sends certain details when an issue is created to relevant users. 

One of these fields is a custom date/time field, however they don't always know this date when creating the ticket. In that scenario, the email just has a blank value. 

Is there a way to show something like "TBD" if the field is left blank?

Thank you!

 

Edit: I know I can do an if/else rule with the field as a condition for which email gets sent, but I would prefer the smart value route if it's possible.

Kalyan Sattaluri_iinm1n

 

Hello @Ashley Honeycutt 

Below is how I use it in my emails:

{{#if(equals(customfield_11700.value, NULL))}} <b style ="color:red;"> TBD </b> {{/}} {{#if(not(equals(customfield_11700.value, NULL)))}} {{customfield_11700.value}} {{/}}

 

You can replace "customfield_11700.value" in above with smart value which gives you this date.. Hope it helps.