Unable to register Jira software

Question

When I try to start using Jira Software, I click on “Get for free” or “Start trial”, I go to the site registration page, enter the site name and an error appears. And I have no idea how to solve this problem because in order to ask a question in support need to specify the name of the site, but I haven’t unregistered it yet.

Valerie Knapp_dpp5c6 · Answer

Hi @Станислав Велин , welcome to the Atlassian Community and thanks for your question.

Have you tried this yet with different browsers or with the in cognito option?

If this issue still occurs, please write us here and we can tag Atlassian Support into this question to help.

Cheers

Trudy P Claspill · Answer

Hello @Станислав Велин

Welcome to the Atlassian community.

Are you attempting to register for the product from a system that would be using a Russian or Belarussian IP? Atlassian has stopped doing business with those locations as documented here:

https://www.atlassian.com/blog/announcements/atlassian-stands-with-ukraine