Forgot my password - what can I do?

amirben

I can see my cloud repository as I log on using my Google account, but I cannot push my local changes without a password, and I have forgotten that.  To change the password I am asked for my old one...  Is there a way out?

Ben

Hi Amir,

If this in a terminal/GIT client, we no longer use basic username/password authentication as this has been phased out. You will need to make use of an App Password for communicating to GIT via HTTPS.

• We have documentation for the creation and usage of app passwords at the following link:
  https://support.atlassian.com/bitbucket-cloud/docs/app-passwords/#Create-an-app-password
• Essentially, when connecting via HTTPS you will use your App Password alongside your username seperated with a ":" character.
• Therefore if you are authenticating to GIT over HTTPS to push/pull you will need to update your remote URL's to include the App Password:

  git remote set-url origin https://USERNAME:APP_PASSWORD@bitbucket.org/workspaceID/reposlug.git

• The same applies when performing git clone:

  git clone https://USERNAME:APP_PASSWORD@bitbucket.org/workspaceID/reposlug.git

• I would suggest ensuring also that all stored passwords related to authentication over GIT are cleared from your machine (ie Credential Manager for Windows, Access Keychain for Mac or /etc/shadow folder for Linux).

Please let me know if any issues.

Cheers!

- Ben (Bitbucket Cloud Support)