Jira structure duplicates

Question

I have a Jira structure for my project where I used the 'Group by' generator and it grouped the items. However, I am now getting duplicates which do not point to any issues but to the grouping labels in the structure. What causes this and how can I get rid of it?

Aiman Syed · Answer

Hello @Stepan

Thank you for the explanation.

The problem I am facing is that I am grouping my project items into groups of ECU, Hardware, Software, Sensor for multiple testbenches. The grouping itself is correct. However, I am getting the error Duplicate Rows. When I highlight the duplicates, Jira tells me that the Grouping Labels [with a folder icon next to it] i.e. ECU, Hardware, Software, Sensor are duplicated. These appear multiple times in the structure because I have mulitple testbenches in my project. How can I remove these duplicates?

Stepan Kholodov · Answer

Hello @Aiman Syed

It is normal for 'No value' group to appear in a structure if grouped issues have no value in the field selected for grouping. If your goal is to remove the 'No value' group, then it's not possible, but it might be possible to get different results by rebuilding the structure in a different way.

If you're asking about something else, then a clarification is required - what your structure looks like and what result you're expecting to see instead. If you need our assistance, please reach out to us directly at our support portal and we'll get back to you shortly.

Best regards,
Stepan
Tempo (the Structure app vendor)