How to prevent an issue from transitioning in the workflow based on custom field and status?

Question

Hello Atlassian Community!

I'm a beginner in Groovy Scripting with no previous coding experience and need some help to accomplish the following:

Goal:

Create a workflow validator that will prevent an issue from transitioning into the "Done" status if custom field option = "Yes" AND the status of the issue != "In QA"

Here is what I've got so far, but it is not achieving the desired behavior.  After applying this script, all issues are still able to be transitioned to the "Done" status regardless of whether or not the custom field is set to "Yes" or if the status != "In QA"

issue.get("QA Required?") == "No"||(issue.get("QA Required?") == "Yes" && issue.get("Status")!="In QA")

Any help would be greatly appreciated!

Suprija Sirikonda _Appfire_ · Answer

Hi @Henderson_ Michael,

Your requirement can be achieved using the Jira Misc Workflow Extensions (JMWE) app.

Solution:

* On the transition to "Done" status, add the "Build-your-own Validator" from JMWE.
* Select "Choose type" as "Groovy Script"
* Add the below Groovy script that returns false when “QA Required?” is “Yes” and status is not “In QA” ; hence prevents the ticket from transitioning. It returns true in all other cases:

!(issue.get("QA Required?") == "Yes" && issue.get("Status") !="In QA")

I hope this helps!

BTW, I'm from Appfire, the vendor of JMWE app.

Regards,

Suprija | Appfire

Mirek · Answer

Welcome @Henderson_ Michael !

I think you can achieve this OOTB by using a workflow condition (I guess it should be "Value Field") on a specific workflow transition that you would like to hide until there is a specific value set.

This would hide the transition button on the UI of course.

Read more about what you can do when configuring workflows here

https://support.atlassian.com/jira-cloud-administration/docs/configure-advanced-issue-workflows/