Hello there,
Getting below error.
Regards,
Ramakrishna
Hi @Ramakrishna Dasari ,
there is no screenshot. Please share it so that we can support you on that.
Fabio
Thanks for the @Fabio Racobaldo _Catworkx_
The Login Issue has been resolved, but i have other issue if you can check the screenshot and help on that.
Please find the screenshot.
first of all try to clean your plugin cache and restart your instance (https://confluence.atlassian.com/jirakb/how-to-clear-jira-s-plugin-cache-1157468195.html). If it doesn't fix your issue try the following troubleshooting article https://confluence.atlassian.com/jirakb/jira-server-throws-attachmentmodule-error-in-the-issue-view-screen-376832117.html
Hope this helps,
Thanks @Fabio Racobaldo _Catworkx_
Will restart the Jira services and will update you.
Hello @Fabio Racobaldo _Catworkx_
Please check the below last recorded log files and help me to find the error.
2024-03-27 08:00:39,510-0400 JIRA-INFORM-Thread-4 ERROR anonymous 366x331x1 q15z97 49.206.116.163,192.230.125.16 /secure/AjaxIssueAction.jspa [c.a.j.p.inform.performance.MeasurementWorkerFactory] Exception occuredjava.lang.ArrayIndexOutOfBoundsException: 22at oracle.jdbc.driver.T4CNumberAccessor.unmarshalOneRow(T4CNumberAccessor.java:193)at oracle.jdbc.driver.T4C8Oall.readRXD(T4C8Oall.java:683)at oracle.jdbc.driver.T4CTTIfun.receive(T4CTTIfun.java:337)at oracle.jdbc.driver.T4CTTIfun.doRPC(T4CTTIfun.java:191)at oracle.jdbc.driver.T4C8Oall.doOALL(T4C8Oall.java:523)at oracle.jdbc.driver.T4CPreparedStatement.doOall8(T4CPreparedStatement.java:207)at oracle.jdbc.driver.T4CPreparedStatement.executeForRows(T4CPreparedStatement.java:1010)at oracle.jdbc.driver.OraclePreparedStatement.executeForRowsWithTimeout(OraclePreparedStatement.java:10096)at oracle.jdbc.driver.OraclePreparedStatement.executeBatch(OraclePreparedStatement.java:10200)at oracle.jdbc.driver.OracleStatementWrapper.executeBatch(OracleStatementWrapper.java:216)at org.apache.commons.dbcp2.DelegatingStatement.executeBatch(DelegatingStatement.java:345)at org.apache.commons.dbcp2.DelegatingStatement.executeBatch(DelegatingStatement.java:345)at com.atlassian.jira.ofbiz.sql.StatementWrapper.executeBatch(StatementWrapper.java:154)at com.atlassian.jira.diagnostic.connection.DiagnosticPreparedStatement.lambda$executeBatch$17(DiagnosticPreparedStatement.java:137)at com.atlassian.diagnostics.internal.platform.monitor.db.DefaultDatabaseDiagnosticsCollector.recordExecutionTime(DefaultDatabaseDiagnosticsCollector.java:69)at com.atlassian.jira.diagnostic.connection.DatabaseDiagnosticsCollectorDelegate.recordExecutionTime(DatabaseDiagnosticsCollectorDelegate.java:55)at com.atlassian.jira.diagnostic.connection.DiagnosticPreparedStatement.executeBatch(DiagnosticPreparedStatement.java:137)at com.querydsl.sql.dml.SQLInsertClause.executeWithKeys(SQLInsertClause.java:386)at com.querydsl.sql.dml.SQLInsertClause.executeWithKeys(SQLInsertClause.java:239)at com.querydsl.sql.dml.SQLInsertClause.executeWithKeys(SQLInsertClause.java:229)at com.atlassian.jira.plugins.inform.events.managers.EventManagerImpl.saveParameters(EventManagerImpl.java:144)at com.atlassian.jira.plugins.inform.events.managers.EventManagerImpl.lambda$add$2(EventManagerImpl.java:89)at com.atlassian.pocketknife.internal.querydsl.DatabaseAccessorImpl.lambda$execute$0(DatabaseAccessorImpl.java:69)at com.atlassian.sal.core.rdbms.DefaultTransactionalExecutor.executeInternal(DefaultTransactionalExecutor.java:87)at com.atlassian.sal.core.rdbms.DefaultTransactionalExecutor.lambda$execute$0(DefaultTransactionalExecutor.java:43)at com.atlassian.jira.database.DatabaseAccessorImpl.runInManagedTransaction(DatabaseAccessorImpl.java:131)... 2 filteredat java.lang.reflect.Method.invoke(Method.java:498)at com.atlassian.plugin.util.ContextClassLoaderSettingInvocationHandler.invoke(ContextClassLoaderSettingInvocationHandler.java:26)at com.sun.proxy.$Proxy402.runInManagedTransaction(Unknown Source)... 2 filteredat java.lang.reflect.Method.invoke(Method.java:498)at com.atlassian.plugin.osgi.bridge.external.HostComponentFactoryBean$DynamicServiceInvocationHandler.invoke(HostComponentFactoryBean.java:131)at com.sun.proxy.$Proxy402.runInManagedTransaction(Unknown Source)at com.atlassian.sal.jira.rdbms.JiraHostConnectionAccessor.runInStartedOrExistingTransaction(JiraHostConnectionAccessor.java:130)at com.atlassian.sal.jira.rdbms.JiraHostConnectionAccessor.execute(JiraHostConnectionAccessor.java:60)at com.atlassian.sal.core.rdbms.DefaultTransactionalExecutor.execute(DefaultTransactionalExecutor.java:40)at com.atlassian.pocketknife.internal.querydsl.DatabaseAccessorImpl.execute(DatabaseAccessorImpl.java:67)at com.atlassian.pocketknife.internal.querydsl.DatabaseAccessorImpl.runInTransaction(DatabaseAccessorImpl.java:43)at com.atlassian.jira.plugins.inform.events.managers.EventManagerImpl.add(EventManagerImpl.java:74)at com.atlassian.jira.plugins.inform.events.listener.EventSaverImpl.lambda$save$0(EventSaverImpl.java:30)at com.atlassian.jira.plugins.inform.performance.MeasurementWorkerFactory$1.measure(MeasurementWorkerFactory.java:39)at com.atlassian.jira.plugins.inform.events.listener.EventSaverImpl.save(EventSaverImpl.java:26)at java.util.stream.ReferencePipeline$3$1.accept(ReferencePipeline.java:193)at java.util.stream.ReferencePipeline$3$1.accept(ReferencePipeline.java:193)at java.util.stream.ReferencePipeline$3$1.accept(ReferencePipeline.java:193)at java.util.stream.Streams$StreamBuilderImpl.forEachRemaining(Streams.java:419)at java.util.stream.ReferencePipeline$Head.forEach(ReferencePipeline.java:580)at java.util.stream.ReferencePipeline$7$1.accept(ReferencePipeline.java:270)at java.util.stream.ReferencePipeline$3$1.accept(ReferencePipeline.java:193)at java.util.stream.ReferencePipeline$3$1.accept(ReferencePipeline.java:193)at java.util.stream.ReferencePipeline$2$1.accept(ReferencePipeline.java:175)at java.util.stream.ReferencePipeline$3$1.accept(ReferencePipeline.java:193)at java.util.Spliterators$ArraySpliterator.forEachRemaining(Spliterators.java:948)at java.util.stream.AbstractPipeline.copyInto(AbstractPipeline.java:481)at java.util.stream.AbstractPipeline.wrapAndCopyInto(AbstractPipeline.java:471)at java.util.stream.ReduceOps$ReduceOp.evaluateSequential(ReduceOps.java:708)at java.util.stream.AbstractPipeline.evaluate(AbstractPipeline.java:234)at java.util.stream.ReferencePipeline.collect(ReferencePipeline.java:499)at com.atlassian.jira.plugins.inform.events.listener.JiraEventListenerImpl.lambda$handleIssueEventBundle$5(JiraEventListenerImpl.java:63)at com.atlassian.jira.plugins.inform.performance.MeasurementWorkerFactory$1.lambda$measure$0(MeasurementWorkerFactory.java:60)at com.atlassian.jira.plugins.inform.performance.MeasurementWorkerFactory$1.measure(MeasurementWorkerFactory.java:39)at com.atlassian.jira.plugins.inform.performance.MeasurementWorkerFactory$1.measure(MeasurementWorkerFactory.java:60)at com.atlassian.jira.plugins.inform.events.listener.JiraEventListenerImpl.handleIssueEventBundle(JiraEventListenerImpl.java:52)at com.atlassian.jira.plugins.inform.events.listener.AsyncJiraEventListener.lambda$handleIssueEventBundle$0(AsyncJiraEventListener.java:27)at com.atlassian.jira.plugins.inform.events.listener.EventThreadPool.lambda$wrapThreadLocalSafe$0(EventThreadPool.java:48)at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:511)at java.util.concurrent.FutureTask.run(FutureTask.java:266)at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149)at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624)at java.lang.Thread.run(Thread.java:748)2024-03-27 08:00:39,511-0400 JIRA-INFORM-Thread-4 ERROR anonymous 366x331x1 q15z97 49.206.116.163,192.230.125.16 /secure/AjaxIssueAction.jspa [c.a.j.p.inform.performance.MeasurementWorkerFactory] Exception occuredjava.lang.ArrayIndexOutOfBoundsException: 22at oracle.jdbc.driver.T4CNumberAccessor.unmarshalOneRow(T4CNumberAccessor.java:193)at oracle.jdbc.driver.T4C8Oall.readRXD(T4C8Oall.java:683)at oracle.jdbc.driver.T4CTTIfun.receive(T4CTTIfun.java:337)at oracle.jdbc.driver.T4CTTIfun.doRPC(T4CTTIfun.java:191)at oracle.jdbc.driver.T4C8Oall.doOALL(T4C8Oall.java:523)at oracle.jdbc.driver.T4CPreparedStatement.doOall8(T4CPreparedStatement.java:207)at oracle.jdbc.driver.T4CPreparedStatement.executeForRows(T4CPreparedStatement.java:1010)at oracle.jdbc.driver.OraclePreparedStatement.executeForRowsWithTimeout(OraclePreparedStatement.java:10096)at oracle.jdbc.driver.OraclePreparedStatement.executeBatch(OraclePreparedStatement.java:10200)at oracle.jdbc.driver.OracleStatementWrapper.executeBatch(OracleStatementWrapper.java:216)at org.apache.commons.dbcp2.DelegatingStatement.executeBatch(DelegatingStatement.java:345)at org.apache.commons.dbcp2.DelegatingStatement.executeBatch(DelegatingStatement.java:345)at com.atlassian.jira.ofbiz.sql.StatementWrapper.executeBatch(StatementWrapper.java:154)at com.atlassian.jira.diagnostic.connection.DiagnosticPreparedStatement.lambda$executeBatch$17(DiagnosticPreparedStatement.java:137)at com.atlassian.diagnostics.internal.platform.monitor.db.DefaultDatabaseDiagnosticsCollector.recordExecutionTime(DefaultDatabaseDiagnosticsCollector.java:69)at com.atlassian.jira.diagnostic.connection.DatabaseDiagnosticsCollectorDelegate.recordExecutionTime(DatabaseDiagnosticsCollectorDelegate.java:55)at com.atlassian.jira.diagnostic.connection.DiagnosticPreparedStatement.executeBatch(DiagnosticPreparedStatement.java:137)at com.querydsl.sql.dml.SQLInsertClause.executeWithKeys(SQLInsertClause.java:386)at com.querydsl.sql.dml.SQLInsertClause.executeWithKeys(SQLInsertClause.java:239)at com.querydsl.sql.dml.SQLInsertClause.executeWithKeys(SQLInsertClause.java:229)at com.atlassian.jira.plugins.inform.events.managers.EventManagerImpl.saveParameters(EventManagerImpl.java:144)at com.atlassian.jira.plugins.inform.events.managers.EventManagerImpl.lambda$add$2(EventManagerImpl.java:89)at com.atlassian.pocketknife.internal.querydsl.DatabaseAccessorImpl.lambda$execute$0(DatabaseAccessorImpl.java:69)at com.atlassian.sal.core.rdbms.DefaultTransactionalExecutor.executeInternal(DefaultTransactionalExecutor.java:87)at com.atlassian.sal.core.rdbms.DefaultTransactionalExecutor.lambda$execute$0(DefaultTransactionalExecutor.java:43)at com.atlassian.jira.database.DatabaseAccessorImpl.runInManagedTransaction(DatabaseAccessorImpl.java:131)... 2 filteredat java.lang.reflect.Method.invoke(Method.java:498)at com.atlassian.plugin.util.ContextClassLoaderSettingInvocationHandler.invoke(ContextClassLoaderSettingInvocationHandler.java:26)at com.sun.proxy.$Proxy402.runInManagedTransaction(Unknown Source)... 2 filteredat java.lang.reflect.Method.invoke(Method.java:498)at com.atlassian.plugin.osgi.bridge.external.HostComponentFactoryBean$DynamicServiceInvocationHandler.invoke(HostComponentFactoryBean.java:131)at com.sun.proxy.$Proxy402.runInManagedTransaction(Unknown Source)at com.atlassian.sal.jira.rdbms.JiraHostConnectionAccessor.runInStartedOrExistingTransaction(JiraHostConnectionAccessor.java:130)at com.atlassian.sal.jira.rdbms.JiraHostConnectionAccessor.execute(JiraHostConnectionAccessor.java:60)at com.atlassian.sal.core.rdbms.DefaultTransactionalExecutor.execute(DefaultTransactionalExecutor.java:40)at com.atlassian.pocketknife.internal.querydsl.DatabaseAccessorImpl.execute(DatabaseAccessorImpl.java:67)at com.atlassian.pocketknife.internal.querydsl.DatabaseAccessorImpl.runInTransaction(DatabaseAccessorImpl.java:43)at com.atlassian.jira.plugins.inform.events.managers.EventManagerImpl.add(EventManagerImpl.java:74)at com.atlassian.jira.plugins.inform.events.listener.EventSaverImpl.lambda$save$0(EventSaverImpl.java:30)at com.atlassian.jira.plugins.inform.performance.MeasurementWorkerFactory$1.measure(MeasurementWorkerFactory.java:39)at com.atlassian.jira.plugins.inform.events.listener.EventSaverImpl.save(EventSaverImpl.java:26)at java.util.stream.ReferencePipeline$3$1.accept(ReferencePipeline.java:193)at java.util.stream.ReferencePipeline$3$1.accept(ReferencePipeline.java:193)at java.util.stream.ReferencePipeline$3$1.accept(ReferencePipeline.java:193)at java.util.stream.Streams$StreamBuilderImpl.forEachRemaining(Streams.java:419)at java.util.stream.ReferencePipeline$Head.forEach(ReferencePipeline.java:580)at java.util.stream.ReferencePipeline$7$1.accept(ReferencePipeline.java:270)at java.util.stream.ReferencePipeline$3$1.accept(ReferencePipeline.java:193)at java.util.stream.ReferencePipeline$3$1.accept(ReferencePipeline.java:193)at java.util.stream.ReferencePipeline$2$1.accept(ReferencePipeline.java:175)at java.util.stream.ReferencePipeline$3$1.accept(ReferencePipeline.java:193)at java.util.Spliterators$ArraySpliterator.forEachRemaining(Spliterators.java:948)at java.util.stream.AbstractPipeline.copyInto(AbstractPipeline.java:481)at java.util.stream.AbstractPipeline.wrapAndCopyInto(AbstractPipeline.java:471)at java.util.stream.ReduceOps$ReduceOp.evaluateSequential(ReduceOps.java:708)at java.util.stream.AbstractPipeline.evaluate(AbstractPipeline.java:234)at java.util.stream.ReferencePipeline.collect(ReferencePipeline.java:499)at com.atlassian.jira.plugins.inform.events.listener.JiraEventListenerImpl.lambda$handleIssueEventBundle$5(JiraEventListenerImpl.java:63)at com.atlassian.jira.plugins.inform.performance.MeasurementWorkerFactory$1.lambda$measure$0(MeasurementWorkerFactory.java:60)at com.atlassian.jira.plugins.inform.performance.MeasurementWorkerFactory$1.measure(MeasurementWorkerFactory.java:39)at com.atlassian.jira.plugins.inform.performance.MeasurementWorkerFactory$1.measure(MeasurementWorkerFactory.java:60)at com.atlassian.jira.plugins.inform.events.listener.JiraEventListenerImpl.handleIssueEventBundle(JiraEventListenerImpl.java:52)at com.atlassian.jira.plugins.inform.events.listener.AsyncJiraEventListener.lambda$handleIssueEventBundle$0(AsyncJiraEventListener.java:27)at com.atlassian.jira.plugins.inform.events.listener.EventThreadPool.lambda$wrapThreadLocalSafe$0(EventThreadPool.java:48)at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:511)at java.util.concurrent.FutureTask.run(FutureTask.java:266)at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149)at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624)at java.lang.Thread.run(Thread.java:748)2024-03-27 08:00:39,923-0400 ajp-nio-8009-exec-10 WARN 20649291 480x19257x1 xv399 98.97.183.103,198.143.37.2 /secure/AjaxIssueAction!default.jspa [c.a.r.j.p.w.children.condition.ChildIssuesPanelVisibilityCondition] Exception when evaluating if child issues panel should be displayed.com.atlassian.rm.common.env.EnvironmentPortfolio1NotAvailableException: com.atlassian.rm.common.bridges.api.plugins.PluginNotAvailableExceptionat com.atlassian.rm.common.env.license.JiraLicenseService.getLicenseInformation(JiraLicenseService.java:35)at com.atlassian.rm.common.env.license.JiraLicenseService.isLicensed(JiraLicenseService.java:44)at com.atlassian.rm.jpo.plugin.webpanels.children.condition.ChildIssuesPanelVisibilityCondition.isLicensed(ChildIssuesPanelVisibilityCondition.java:81)at com.atlassian.rm.jpo.plugin.webpanels.children.condition.ChildIssuesPanelVisibilityCondition.shouldChildrenBeVisible(ChildIssuesPanelVisibilityCondition.java:68)at com.atlassian.rm.jpo.plugin.webpanels.children.condition.ChildIssuesPanelVisibilityCondition.shouldDisplay(ChildIssuesPanelVisibilityCondition.java:54)at com.atlassian.plugin.web.DefaultWebInterfaceManager.filterFragmentsByCondition(DefaultWebInterfaceManager.java:160)at com.atlassian.plugin.web.DefaultWebInterfaceManager.getDisplayableWebPanelDescriptors(DefaultWebInterfaceManager.java:123)... 2 filteredat java.lang.reflect.Method.invoke(Method.java:498)at com.atlassian.plugin.util.ContextClassLoaderSettingInvocationHandler.invoke(ContextClassLoaderSettingInvocationHandler.java:26)at com.sun.proxy.$Proxy362.getDisplayableWebPanelDescriptors(Unknown Source)... 2 filteredat java.lang.reflect.Method.invoke(Method.java:498)at org.springframework.aop.support.AopUtils.invokeJoinpointUsingReflection(AopUtils.java:343)at org.eclipse.gemini.blueprint.service.importer.support.internal.aop.ServiceInvoker.doInvoke(ServiceInvoker.java:56)at org.eclipse.gemini.blueprint.service.importer.support.internal.aop.ServiceInvoker.invoke(ServiceInvoker.java:60)at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:185)at org.springframework.aop.support.DelegatingIntroductionInterceptor.doProceed(DelegatingIntroductionInterceptor.java:136)at org.springframework.aop.support.DelegatingIntroductionInterceptor.invoke(DelegatingIntroductionInterceptor.java:124)at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:185)at org.eclipse.gemini.blueprint.service.util.internal.aop.ServiceTCCLInterceptor.invokeUnprivileged(ServiceTCCLInterceptor.java:70)at org.eclipse.gemini.blueprint.service.util.internal.aop.ServiceTCCLInterceptor.invoke(ServiceTCCLInterceptor.java:53)at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:185)at org.eclipse.gemini.blueprint.service.importer.support.LocalBundleContextAdvice.invoke(LocalBundleContextAdvice.java:57)at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:185)at org.springframework.aop.support.DelegatingIntroductionInterceptor.doProceed(DelegatingIntroductionInterceptor.java:136)at org.springframework.aop.support.DelegatingIntroductionInterceptor.invoke(DelegatingIntroductionInterceptor.java:124)at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:185)at org.springframework.aop.framework.JdkDynamicAopProxy.invoke(JdkDynamicAopProxy.java:212)at com.sun.proxy.$Proxy3456.getDisplayableWebPanelDescriptors(Unknown Source)at com.atlassian.jira.issue.util.IssueWebPanelRenderUtil.getWebPanels(IssueWebPanelRenderUtil.java:66)at com.atlassian.jira.issue.util.IssueWebPanelRenderUtil.getLeftWebPanels(IssueWebPanelRenderUtil.java:58)at com.atlassian.jira.components.issueviewer.viewissue.webpanel.WebPanelMapperUtilImpl.create(WebPanelMapperUtilImpl.java:64)at com.atlassian.jira.components.issueviewer.action.AjaxIssueAction.populateIssueFields(AjaxIssueAction.java:161)at com.atlassian.jira.components.issueviewer.action.AjaxIssueAction.doDefault(AjaxIssueAction.java:134)... 2 filteredat java.lang.reflect.Method.invoke(Method.java:498)at webwork.util.InjectionUtils$DefaultInjectionImpl.invoke(InjectionUtils.java:70)at webwork.util.InjectionUtils.invoke(InjectionUtils.java:56)... 2 filteredat com.atlassian.jira.action.JiraActionSupport.execute(JiraActionSupport.java:63)... 7 filteredat javax.servlet.http.HttpServlet.service(HttpServlet.java:741)... 48 filteredat com.atlassian.greenhopper.jira.filters.ClassicBoardRouter.doFilter(ClassicBoardRouter.java:62)... 7 filteredat com.atlassian.jira.plugin.mobile.web.filter.MobileAppRequestFilter.doFilter(MobileAppRequestFilter.java:37)... 4 filteredat com.atlassian.jira.plugin.mobile.login.MobileLoginSuccessFilter.doFilter(MobileLoginSuccessFilter.java:54)... 3 filteredat com.atlassian.diagnostics.internal.platform.monitor.http.HttpRequestMonitoringFilter.doFilter(HttpRequestMonitoringFilter.java:55)... 8 filteredat com.atlassian.web.servlet.plugin.request.RedirectInterceptingFilter.doFilter(RedirectInterceptingFilter.java:21)... 60 filteredat com.atlassian.jira.security.JiraSecurityFilter.lambda$doFilter$0(JiraSecurityFilter.java:66)... 1 filteredat com.atlassian.jira.security.JiraSecurityFilter.doFilter(JiraSecurityFilter.java:64)... 39 filteredat com.atlassian.jira.servermetrics.CorrelationIdPopulatorFilter.doFilter(CorrelationIdPopulatorFilter.java:30)... 10 filteredat com.atlassian.web.servlet.plugin.request.RedirectInterceptingFilter.doFilter(RedirectInterceptingFilter.java:21)... 4 filteredat com.atlassian.web.servlet.plugin.LocationCleanerFilter.doFilter(LocationCleanerFilter.java:36)... 29 filteredat com.atlassian.jira.servermetrics.MetricsCollectorFilter.doFilter(MetricsCollectorFilter.java:25)... 24 filteredat java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149)at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624)at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61)at java.lang.Thread.run(Thread.java:748)Caused by: com.atlassian.rm.common.bridges.api.plugins.PluginNotAvailableExceptionat com.atlassian.rm.common.bridges.api.plugins.PluginVersionAwareSpringProxy.load(PluginVersionAwareSpringProxy.java:84)at com.atlassian.rm.common.bridges.api.plugins.PluginVersionAwareSpringProxy.get(PluginVersionAwareSpringProxy.java:74)at com.atlassian.rm.common.env.license.JiraLicenseService.getLicenseInformation(JiraLicenseService.java:27)... 304 more2024-03-27 08:00:46,059-0400 plugin-transaction-0 INFO [c.a.jira.plugin.PluginTransactionListener] [plugin-transaction] numberStartEvents:773, numberEndEvents:773, numberSendEvents:556, numberEventsInTransactions:18861, numberOfPluginEnableEvents:3012024-03-27 08:00:55,293-0400 ajp-nio-8009-exec-14 WARN 52408575 480x19272x1 14shmx 203.192.225.40,192.230.125.13 /secure/AjaxIssueAction!default.jspa [c.a.r.j.p.w.children.condition.ChildIssuesPanelVisibilityCondition] Exception when evaluating if child issues panel should be displayed.com.atlassian.rm.common.env.EnvironmentPortfolio1NotAvailableException: com.atlassian.rm.common.bridges.api.plugins.PluginNotAvailableExceptionat com.atlassian.rm.common.env.license.JiraLicenseService.getLicenseInformation(JiraLicenseService.java:35)at com.atlassian.rm.common.env.license.JiraLicenseService.isLicensed(JiraLicenseService.java:44)at com.atlassian.rm.jpo.plugin.webpanels.children.condition.ChildIssuesPanelVisibilityCondition.isLicensed(ChildIssuesPanelVisibilityCondition.java:81)at com.atlassian.rm.jpo.plugin.webpanels.children.condition.ChildIssuesPanelVisibilityCondition.shouldChildrenBeVisible(ChildIssuesPanelVisibilityCondition.java:68)at com.atlassian.rm.jpo.plugin.webpanels.children.condition.ChildIssuesPanelVisibilityCondition.shouldDisplay(ChildIssuesPanelVisibilityCondition.java:54)at com.atlassian.plugin.web.DefaultWebInterfaceManager.filterFragmentsByCondition(DefaultWebInterfaceManager.java:160)at com.atlassian.plugin.web.DefaultWebInterfaceManager.getDisplayableWebPanelDescriptors(DefaultWebInterfaceManager.java:123)... 2 filteredat java.lang.reflect.Method.invoke(Method.java:498)at com.atlassian.plugin.util.ContextClassLoaderSettingInvocationHandler.invoke(ContextClassLoaderSettingInvocationHandler.java:26)at com.sun.proxy.$Proxy362.getDisplayableWebPanelDescriptors(Unknown Source)... 2 filteredat java.lang.reflect.Method.invoke(Method.java:498)at org.springframework.aop.support.AopUtils.invokeJoinpointUsingReflection(AopUtils.java:343)at org.eclipse.gemini.blueprint.service.importer.support.internal.aop.ServiceInvoker.doInvoke(ServiceInvoker.java:56)at org.eclipse.gemini.blueprint.service.importer.support.internal.aop.ServiceInvoker.invoke(ServiceInvoker.java:60)at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:185)at org.springframework.aop.support.DelegatingIntroductionInterceptor.doProceed(DelegatingIntroductionInterceptor.java:136)at org.springframework.aop.support.DelegatingIntroductionInterceptor.invoke(DelegatingIntroductionInterceptor.java:124)at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:185)at org.eclipse.gemini.blueprint.service.util.internal.aop.ServiceTCCLInterceptor.invokeUnprivileged(ServiceTCCLInterceptor.java:70)at org.eclipse.gemini.blueprint.service.util.internal.aop.ServiceTCCLInterceptor.invoke(ServiceTCCLInterceptor.java:53)at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:185)at org.eclipse.gemini.blueprint.service.importer.support.LocalBundleContextAdvice.invoke(LocalBundleContextAdvice.java:57)at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:185)at org.springframework.aop.support.DelegatingIntroductionInterceptor.doProceed(DelegatingIntroductionInterceptor.java:136)at org.springframework.aop.support.DelegatingIntroductionInterceptor.invoke(DelegatingIntroductionInterceptor.java:124)at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:185)at org.springframework.aop.framework.JdkDynamicAopProxy.invoke(JdkDynamicAopProxy.java:212)at com.sun.proxy.$Proxy3456.getDisplayableWebPanelDescriptors(Unknown Source)at com.atlassian.jira.issue.util.IssueWebPanelRenderUtil.getWebPanels(IssueWebPanelRenderUtil.java:66)at com.atlassian.jira.issue.util.IssueWebPanelRenderUtil.getLeftWebPanels(IssueWebPanelRenderUtil.java:58)at com.atlassian.jira.components.issueviewer.viewissue.webpanel.WebPanelMapperUtilImpl.create(WebPanelMapperUtilImpl.java:64)at com.atlassian.jira.components.issueviewer.action.AjaxIssueAction.populateIssueFields(AjaxIssueAction.java:161)at com.atlassian.jira.components.issueviewer.action.AjaxIssueAction.doDefault(AjaxIssueAction.java:134)... 2 filteredat java.lang.reflect.Method.invoke(Method.java:498)at webwork.util.InjectionUtils$DefaultInjectionImpl.invoke(InjectionUtils.java:70)at webwork.util.InjectionUtils.invoke(InjectionUtils.java:56)... 2 filteredat com.atlassian.jira.action.JiraActionSupport.execute(JiraActionSupport.java:63)... 7 filteredat javax.servlet.http.HttpServlet.service(HttpServlet.java:741)... 48 filteredat com.atlassian.greenhopper.jira.filters.ClassicBoardRouter.doFilter(ClassicBoardRouter.java:62)... 7 filteredat com.atlassian.jira.plugin.mobile.web.filter.MobileAppRequestFilter.doFilter(MobileAppRequestFilter.java:37)... 4 filteredat com.atlassian.jira.plugin.mobile.login.MobileLoginSuccessFilter.doFilter(MobileLoginSuccessFilter.java:54)... 3 filteredat com.atlassian.diagnostics.internal.platform.monitor.http.HttpRequestMonitoringFilter.doFilter(HttpRequestMonitoringFilter.java:55)... 8 filteredat com.atlassian.web.servlet.plugin.request.RedirectInterceptingFilter.doFilter(RedirectInterceptingFilter.java:21)... 60 filteredat com.atlassian.jira.security.JiraSecurityFilter.lambda$doFilter$0(JiraSecurityFilter.java:66)... 1 filteredat com.atlassian.jira.security.JiraSecurityFilter.doFilter(JiraSecurityFilter.java:64)... 39 filteredat com.atlassian.jira.servermetrics.CorrelationIdPopulatorFilter.doFilter(CorrelationIdPopulatorFilter.java:30)... 10 filteredat com.atlassian.web.servlet.plugin.request.RedirectInterceptingFilter.doFilter(RedirectInterceptingFilter.java:21)... 4 filteredat com.atlassian.web.servlet.plugin.LocationCleanerFilter.doFilter(LocationCleanerFilter.java:36)... 29 filteredat com.atlassian.jira.servermetrics.MetricsCollectorFilter.doFilter(MetricsCollectorFilter.java:25)... 24 filteredat java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149)at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624)at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61)at java.lang.Thread.run(Thread.java:748)Caused by: com.atlassian.rm.common.bridges.api.plugins.PluginNotAvailableExceptionat com.atlassian.rm.common.bridges.api.plugins.PluginVersionAwareSpringProxy.load(PluginVersionAwareSpringProxy.java:84)at com.atlassian.rm.common.bridges.api.plugins.PluginVersionAwareSpringProxy.get(PluginVersionAwareSpringProxy.java:74)at com.atlassian.rm.common.env.license.JiraLicenseService.getLicenseInformation(JiraLicenseService.java:27)... 304 more
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