Release/transfer team id

Question

Hi,

I registered for OnDemand JIRA/Confluence for my company and now I want to add paid bitbucket account.

I also have a free education account that I use as a teach at a university. I registered team id (say XYZ) at that account.

But, I would like to use the XYZ team id for my commercial bitbucket team. How can I release it in the other account, or how can I transfer it? I already use the XYZ.atlassian.com for the OnDemand Jira/Confluence.

Thanks

Seth · Answer

Yes, it would be nice if the support interface more clearly defined what types of questions are appropriate for each location. Maybe someone here will know of a way you can do it yourself, but you will most likely need Atlassian to take direct action on the backend.

Jiri Hana · Answer

Thanks. The support interface suggested I might want to try the forum. So I did. After a while I tried asking the question at the support channel anyway. I am waiting for an answer.

darylchuah · Answer

Hi Jiri

For a much quicker and accurate response, you might want to raise the same request to the official bitbucket support team channel via https://bitbucket.org/support