In Jira TEMPO Planning Time spend filed is missing

Question

In Jira TEMPO Planning Time spend filed is missing like in the screenshot:

Can you tell me why and how to solve it.

Thanks in advance.

Susan Wu · Answer

@Nenad Mijailovic  If you still have the same problem after hard refresh the page, please contact Tempo Support for further trouble shooting.

https://tempo-io.atlassian.net/servicedesk/customer/portal/6

Nenad Mijailovic · Answer

Thank you very much.

This helped but added start and end time field that wore not here before.

If there is any other way to solve this please let me know.

Susan Wu · Answer

@Nenad Mijailovic

Please make sure you have checked the option "Use start and end times when planning time" in Tempo Settings. This is a global setting which will impact all Tempo users. https://help.tempo.io/planner/latest/setting-planning-time-options

Best regards,

Susan Wu
Tempo Product Expert