Trigger notification to assignee of next task

Question

Hi,

I have a use case where I need to trigger notification to the assignee of next task once the previous task is done. How do I do that using Jira automation rule?

For example:

Task 1 - Do laundry (set to Done)

Task 2 - Clean kitchen (receive notification that task 1 has been done and to start working on Task 2)

Thank you.

Ste Wright · Accepted Answer

Hi @Jar Lady

Task 1 would need to be related to Task 2 in some manner, so it's possible to locate Task 2.

You want something repeatable, so you don't a custom rule per Task - are the Tasks linked together using linked issues potentially?

Ste

Adrián García González · Accepted Answer

Hi @Jar Lady,

Reading the needs you mention, I understand that your casuistry is similar to the following:

With this in mind I propose the following solution:

Relate the Tasks to each other with a relationship. In Jira there are a series of relations created "by default" such as relates to, cloned by, etc. You could use relates to to relate the Tasks, so that task1 is related to task2, task 2 to task 3 and so on.

Then the automation rule would be as follows:

* Trigger: When an issue is moved to the Done state and is of type Task.
* Action: We open a branch to the related Task and move it to In progress status and send an email notification to the Task Assignee.

With this you should be able to solve your need. However, I would recommend you to create a new relationship in case you use the relates to for other purposes. If you didn't understand something of the process or you need more help, don't hesitate to comment me.

I hope this helps you. Let me know if it does. Best regards!