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How to assign group menber to each issue assignee

Naoki_kbhrpc

Hi All.

I want to create following automation rule:

1. create parent issue (include target groups)

2. create child issue by automation (same as number of members in groups)

3. each group member assign to each child issue's assignee

For example:

target group member : Tom, George, Jimmy

child issue:

child issue1's assignee is Tom.

child issue2's assignee is George.

child issue3's assignee is Jimmy.

So, I'm create following automation:

(Target groups is in custom field 'TargetGroupList'. )

But child issue assignee is unassigned.

How to assign group member each issue?

Thank you.

Accepted answers

Sebastian Krzewiński

Hi @Naoki

Did you try to use round robin option for specified list of users in Assign issue action?

Screenshot 2024-03-13 at 08.53.36.png

I feel that this can be a better solution.

Regards,

Seba

All comments

Sebastian Krzewiński

Hi @Naoki

Did you try to use round robin option for specified list of users in Assign issue action?

Screenshot 2024-03-13 at 08.53.36.png

I feel that this can be a better solution.

Regards,

Seba

Naoki_kbhrpc

Hello @Sebastian Krzewiński . Thank you for responsing!

I did not know round robin option. Thanks for letting me know.

I decided to try round robin option.

1. Add Assign issue action.

2. Select round robin option. Set smart value in user list.

Unfortunately this did not work. It appears that smart value cannot be used for user list.

I tried the following settings as a test, but did not work.

Assign the issue to : Smart value
User : targetGroupList (smart value)

If you have any other solutions, could you let me know.

Many thanks,

Naoki

Sebastian Krzewiński

Hi @Naoki

You need to put there users, not variable. As I know variables cannot be a list.

Marc -Devoteam-

Hi @Naoki

Welcome to the community.

I have seen your ask and the replies from you and @Sebastian Krzewiński

What you want won't work as the assignee field can only have a single user as value.

You are using a variable created on a group and you are actioning to set the variable as the assignee, what are 3 users ,as they are in the group., this can't work.