How to get reporter email using REST API

Question

I have a Service Desk configured to receive tickets from 2 different companies
acmecorp.com and acmeinc.com. They have different SLA.
I need to differentiate users from one company and the other, but i can't access email information to see the domain that the user belongs.
Any workaround?

Marcelo Mella_w1o6qh · Answer

Thanks Fabio, i have just realized i posted in Jira Server and the question is for Cloud

Fabio Racobaldo _Catworkx_ · Answer

Hi @Marcelo Mella  and welcome,

you could retrieve all information about a single user through the following REST API https://docs.atlassian.com/software/jira/docs/api/REST/9.14.0/#api/2/user-getUser

Example : "http://www.example.com/jira/rest/api/2/user?username=fred

Hope this helps,

Fabio