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Auto Update Subtask field upon creation based on parent issue

kiran.gangadikar

Hello community,

I have the following case scenario that i'm fighting with.
When I create a parent issue (e.g. user story), we have customised field "TeamX" as mandatory to be updated. Now, i would need this field to be populated on subtasks as well whenever i creat them.

The reason is manually do not want to update TeamX field each time when they create subtasks.

I would be great if you help with the automation of this.

Accepted answers

Dexter de Vera

Create Automation:

When: Issue created

Condition: Issue fields condition - issuetype equals Sub-task

Condition: Related issues condition - Parent - Exists

Then: Edit issue - TeamX copy parent Issue

NOTE: both parent and child should have TeamX field.

This automation only copy the field when new subtask created have parent.

All comments

John Funk

HI Kiran - Welcome to the Atlassian Community!

Are you using the built-in Teams field in Jira? You said you have a custom field - what type of field exactly is it? Group picker? Multi-user picker?

Dexter de Vera

Create Automation:

When: Issue created

Condition: Issue fields condition - issuetype equals Sub-task

Condition: Related issues condition - Parent - Exists

Then: Edit issue - TeamX copy parent Issue

NOTE: both parent and child should have TeamX field.

This automation only copy the field when new subtask created have parent.

GNarsimhagowda - Empyra

HI @kiran.gangadikar ,

I have created a simple rule to copy the field hope this works for you.

Thanks.

kiran.gangadikar

Hi John,

Thank you.

The customised field created is "TeamX" and the type is "Select list (single choice".

kiran.gangadikar

Hi @GNarsimhagowda - Empyra

Thanks for the reply!

Yes i had tried this rule earlier, but the problem is "TeamX" is a mandatory field. So while creating sub task its going to ask for manual update. Is there a way to make this field mandatory only at parent level tickets and not the subtasks? If we have a way then this rule might work i think.

kiran.gangadikar

Hi @Dexter de Vera

Thanks for the reply!

kiran.gangadikar

Also "TeamX" is a Mandatory field while creating tickets.

Dexter de Vera

You can update the field upon creation of ticket in automation.

ACTION - Create issue - select the field - then copy from parent issue.

kiran.gangadikar

Thanks for the reply, i created an automation and it creates sub task upon creation of parent ticket. This sort of fixes a problem, however if we have more subtasks while planning a sprint, the only option is to clone and then amend it accordingly right?

Please confirm.

John Funk

Very good - that should make it very easy. Can you share the screenshot of your rule now? And what is missing/not working with the rule?