Is is possible to compare EPIC LINK using advance compare option (smart value) in Jira automation

Question

Hi All,

I want to create a automation, when on create/transition from Open to In Progress, it should check whether a EPIC LINK is present or not (Example: Epic Link is PROJ-145 or proj-145, both are different) and perform some action.

I have tried the following smart value in Advanced option:

Option 1

-  if {{issue.Epic Link}} contains/equals PROJ-145 then edit issue

Option 2

- if {{issue.customfield_123}} (which is the ID of the field) contains/equals PROJ-145

When running the rule, it says no action performed and in when checking the audit logs - it says Issue does not match the condition.

If any leads it will be helpful. I am using DC.

Bill Sheboy · Answer

What you have provided is not enough context to understand the symptom you describe.

If you are unable to post images for some reason, please

* fully describe your rule as text, listing each step, and include all details of each trigger, action, condition, and branch
* fully list the contents of the audit log details for the rule execution; consider copy-and-pasting the text from the audit log details into your post
* describe exactly what is not working as expected

If this is not possible, I recommend working with your Jira site admin to submit a ticket to the Atlassian Support team, as they will be able to look directly at your Jira rule for context: https://support.atlassian.com/contact/#/

Harsh_v2xlv7 · Answer

Hi @Bill Sheboy

Unfortunately, Cant attach the image. But I have explained everything is detail in above thread, including the error which I am getting.

Nonetheless, thanks for offering your help.

Thank you.

Bill Sheboy · Answer

Hi @Harsh

For a question like this, please post an image of your complete automation rule, images of any relevant actions / conditions / branches, an image of the audit log details showing the rule execution, and explain what is not working as expected.  Those will provide context for the community to offer ideas.  Thanks!

Kind regards,
Bill