How to updated automatically an asset custom field related to another

Question

Hi,

We're trying to fill in in an Insight custom field, based on an outbound reference of an object selected in another Insight custom field.

We have two object types ABC & XYZ.

In object type XYZ, there is a reference to an object within ABC.

We've created a two custom fields for ABC & XYZ as well.

If we select an object in XYZ, we want the referenced object to be added to the ABC field.

* Both CF's are multiple value fields
* Objects should be added to the CF which is empty

Any help is greatly appreciated.

ps: My jira version doesn't have "lookup" option related to jira automation

DS_48fkhh · Answer

Hello

Thank you

Mohanraj Thangamuthu · Answer

Hello, Good day. Kindly move this query to https://community.atlassian.com/t5/Jira-Service-Management/ct-p/jira-service-desk