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Clone Jira Issue to Project Boards

Oluseye Cole_0ai411

Hello,

So, I know a couple of questions have been answered about how to clone an issue from one project into the other. In my case, I have a company managed project - within this project, I have several boards - each board representing each team.

Now, I have set up an automation that clones a ticket created all the way from a team managed Jira Form. The ticket gets cloned all good. However, I want the ticket to be cloned into a specific board, and not the overarching project backlog.

To add some contexts:

This is as it is currently:

When issue is created

Clone into Project A (this project has many boards)

Delete Issue.

This is what I want it To Be:

When Issue is Created

Clone Into Project A Board C Backlog

Delete Issue

I hope I was as explanatory enough. Will appreciate any help.

Image below shows As Is rule.

Thanks Screenshot 2024-02-28 191101.png

Accepted answers

Mikael Sandberg

Hi @Oluseye Cole,

Welcome to Atlassian Community!

This all depends on what the filter for your boards look like. So for board C, how do that board pick up issues? If the filter is looking for a specific label as an example, then all you would need is to add that label to the newly cloned issue.

Arkadiusz Inglot

Hello

Please keep in mind, issues are part of a project (technically speaking) not part of boards.

boards are just a visual representation of some JQL filter which allows you to see issues devided on columns (statuses).

It means you need to double check the board filter why it is not displaying such cloned issue.

All comments

Mikael Sandberg

Hi @Oluseye Cole,

Welcome to Atlassian Community!

Arkadiusz Inglot

Hello

Please keep in mind, issues are part of a project (technically speaking) not part of boards.

boards are just a visual representation of some JQL filter which allows you to see issues devided on columns (statuses).

It means you need to double check the board filter why it is not displaying such cloned issue.

Oluseye Cole_0ai411

Brilliant Mikael,

Thank you very much. Just a still a little confused, where do I add the label rule, the team managed project where the rule is initiated, or in board C?

I have already updated board C's filter to expect an issue with Label A - but the team managed project is not pushing Label A over. Looks like there's something I'm not getting right with the automation rule?

Mikael Sandberg

You can try and add the label in the automation that clones the issue by using the branch "Most recently created issue".

Oluseye Cole_0ai411

You're a genius @Mikael Sandberg

Worked like magic.

Thanks a lot and kudos to the team behind Jira - it's an unbelievable tool.

Oluseye Cole_0ai411

Thanks a lot @Arkadiusz Inglot ,

Was able to get it to work with steer from yourself and @Mikael Sandberg .

I appreciate.

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