Got 404 on my http://servername:8080/servicedesk/customer/portal/1

Question

What should i do ?

What users are unable to open tickets for my team

Need urgent help

Thanks

Liran

Nic Brough -Adaptavist- · Answer

Does the rest of JIRA work?  Has someone deleted the service desk? What does the log say?

Maarten Cautreels · Answer

Hi Liran,

As the problem is most likely very specific to your instance (I assume you're using the self-hosted version) I think it would be best to contact Atlassian Support: http://support.atlassian.com

Best,

Maarten