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Jira Security Linking Issues

Peter Loh_dctpaj

Is there a way for me to link two tickets created from a jira security rule together?

Basic workflow is, when a vuln is found, create one ticket for product team to work on, link the vuln to the ticket, create one ticket for my team to track the fix, and also link the vuln to the ticket.

I would like to link the product ticket to my teams ticket with link type "is fixed by". The Link issues component only allow two options: "Trigger issue" and "Most recently created issue".

Accepted answers

Peter Loh_dctpaj

Hey @Bill Sheboy

Just an update on my end. Seems like setting the variable to {{createdIssue.key}} isn't working. Logs are showing

Untitled 2.png

Wanted to see if you may have any other ideas?

All comments

Bill Sheboy

Hi @Peter Loh -- Welcome to the Atlassian Community!

I believe you may also enter a smart value (for the relevant issue key) directly in that rule action. Have you tried doing that?

If that does not work, please post an image of your complete automation rule, images of any relevant actions / conditions / branches, an image of the audit log details showing the rule execution, and explain what is not working as expected. Those will provide context for the community to offer ideas. Thanks!

Kind regards,
Bill

Peter Loh_dctpaj

Thanks Bill! I have not tried using the smart value. How do I go about knowing what smart value to use? So basically link the story to the task.

Untitled 2.png

Bill Sheboy

Looking at your rule image, you want to link the second created issue (a Story) to the first one (a Task).

In this case, you can try linking with "Most Recently Created Issue", as that will refer to the one above the action: the Task.

Please try that and let me know how it works for you. Thanks!

FYI...to use a smart value for linking, you type (or paste in) the smart value, and it will appear below the field. If you then select the value below the field it will be used. This technique works for many rule actions which look like they only accept a dropdown list value.

Peter Loh_dctpaj

Appreciate the help Bill!

Would we place that step at the end like so?

As for smart value, how do we know the syntax for it? Like how would I know what the smart value is to reference the task? I would start typing "{{ but it isn't auto populating anything so unsure what values with reference what. I am most likely doing this wrong on my end.

Peter Loh_dctpaj

Hey @Bill Sheboy

Just an update on my end. Seems like setting the variable to {{createdIssue.key}} isn't working. Logs are showing

Untitled 2.png

Wanted to see if you may have any other ideas?

Bill Sheboy

Would you please show the complete audit log details and your full current rule image for context?

I suspect there may be a missing / incorrect branch.

Peter Loh_dctpaj

Hey Bill! Attached is the audit log detailed and current rule. I just redacted the ticket # and project.

current rule.png audit log.png

Let me know if anything else is needed.

Bill Sheboy

Yup, there is a missing branch to most recently created issue above that Link Issue action.

Please see some earlier post above for the full context:

https://community.atlassian.com/t5/Automation-questions/Re-Re-Jira-Security-Linking-Issues/qaq-p/2616822/comment-id/9491#M9491