Close tickets 2 workdays after resolve

Wolfgang_Roeckelein

Hi all, 

 

I try to build an automation which closes all my tickets 2 days after resolving them. Unfortunately I'm not able to exclude the weekend during these 2 days. 

My last try was with this JQL - which didnt work: status =resolved AND updated >-3d OR (updated > -5d AND updated > startofWeek(-3d) AND updated < startofweek()). 

 

Any idea how to write the correct JQL for my needs?

 

Happy about any type of help!

Thanks

Wolfgang

Hariharan Iyer_f6fx5m

Hi @Wolfgang_Roeckelein ,

 

You can use a condition like

updated < {{now.minusBusinessDays(2).jqlDate}}

Please see the screenshot below where I've used similar filtering on the created date

 

Hope that helps!