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Attachments error while importing issues

Rahul_gb31nc

I am trying to export issues with attachments from Jira Server and importing those issues in Jira Cloud

I am able to import the issues to Jira Cloud but attachments are not getting exported

I am getting an error stating that " An exception occurred dealing with attachment<URL>"

Need help on this

How can we import issues with attachments??

Accepted answers

All comments

Sebastian Krzewiński

Hi @Rahul

There is an option to migrate attachments only after issue migration. Please try it and check if error still exists.

In the meantime:

- you can check if attachments are available on the server,

- you can check attachments that generate this issue - maybe some of them are corrupted

- you can ask atlassian migration support about this issue.

Regards,

Seba

Rahul_gb31nc

@Sebastian Krzewiński

After importing the issues, how can we import attachments to respective issues

Also attachments are available in server
I am facing issues with all the issues attachments

Sebastian Krzewiński

@Rahul

When you are choosing projects to import you can select 'Attachments only' option.

Rahul_gb31nc

@Sebastian Krzewiński Importing only attachments to specific project is fine, but how can attachtments imported to specific issues

The imported issues will have different issue keys in this site, right?

Sebastian Krzewiński

@Rahul

How did you migrate issues? By migration assistant? If yes, issue keys should be the same and migration tool will be able to connect attachments with correct issues.

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