Add an auto Reply Comment for Out of Office Messsage by Outlook

Question

Hello Atlassains,

iam curious why an auto reply from Outlook (Out of Office) can't answer/comment on a new task creation in Jira Work Management..?

Is there a way or any workaround like Precedence: bulk header on ? I've managed to create Tasks to a single Project via mail forwarding from my email inbox to jira but it would be way better if i could answers/comment on the new created task. :thinking:

Regards

Jaime Capitel (resolution) · Answer

I'm afraid you can't without a lot of work... that's the main reason we built an app!

Christoph Schulz_eolibh · Answer

In Service Management it works instantly without configuration,

does Work Management not accept E-Mails from an automated source or something ?

Christoph Schulz_eolibh · Answer

Any update ? or Ideas why i doesnt sent or accept the auto mail ?

Also i sucessfully build a workaround with status "not avaible" or an "Away Project" but i still can't figure out the comment feature.

Help is much appreciated!