Adding custom field to create issue screen

Question

In a create transition I had a validator. User needed to update Component field in order to create an issue.  User would push the Create button and in the Create Issue Screen would see the summery and a required field, update it and then push create. This rule was running for about 6 month with 0 problem.

With the new Jira update, I lost the required field from Create Issue Screen and I am unable to fix it. Clicking the action button and choosing the custom field from More Fields option is a one time solution. If i try to create a new issue the same problem occurs.

Is there a way to make custom fields appear in the create issue screen permanently like it used to be?

Nata Iosava · Answer

Hi @[deleted]

I checked it and it's not in the "Hidden when empty" section.

unknown · Answer

Hi @Nata Iosava

can you please open an already existing issue of the same type.

In the bottom right corner you'll see a button that is called "Configure".

Here you should check if the field is visible and not in the "Hidden when empty" section.

Can you please clarify?