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"Loading..." indicator while waiting for external API response

Val Clark

We are successfully making an external API call, using a custom application link, in a new intake form (the form uses lots of Confiforms macros). It does take like 10 seconds or so while the API backend code is working, before a response is received. Is there a way to have on the Confluence form, some kind of indicator like "Loading..." so the user can see something is happening?

I've been googling this, but not finding what I'm looking for yet.

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Marc -Devoteam-

Hi @Val Clark

As I'm reading the documentation of Confiforms, you are using there API, correct?

That would imply that this is slow on handling the request and posting it to Confluence or its related to the amount of data you are posting in the call.

I don't see or think there is an option to adjust Confluence itself to have a loading option, as there is no possibility to have front-end changes implemented.

You could reach out to Confiforms and see if they are able to see what is causing the throughput on the API call you are making.

Alex Medved _ConfiForms_

Hi @Val Clark

ConfiForms cloud disables submit button and shows the loading icon... is that not enough for your users to understand that the form is being submitted?

Alex

Val Clark

Thanks for the responses so far. To clarify, we are hitting one of our own API's, not Confiforms API.

Just now I submitted the form again, and yes the Submit button is grayed out, but it does not show a "loading" icon. Is that maybe just a setting I need to enable?

Alex Medved _ConfiForms_

There is nothing extra to be enabled to show the "loading" icon... It is shown for every form submit (not the case for server/DC where the button is (only) disabled)

(as far as I can see you tagged this question as for "cloud")

Val Clark

I assumed we were on Cloud, but I just checked and unfortunately we are on Data Center. Is there a solution for that, or a setting?

(I tried to remove or change the Confluence Cloud tag, but didn't find a way. If I should resubmit this for Data Center, let me know)

Alex Medved _ConfiForms_

Are you using a dialog or an embedded form view?

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