Issue are not resolved even when moving them to done

Question

Hi everyone,

i created a new workflow and added this to an existing project through the "Workflow Scheme ".

the problem i have is that when moving sub-tasks to 'done' the resolution remains "unresolved" , the tasks are basically not closed.

Do you have any idea what i missed in the configuration?

Thank you,

Tali

Tali · Answer

postfunction.jpg  so this is the list of the post functions, if i choose the update issue field then i have the next page of choosing which field to be updated, but there is no option of unresolved?

postfunction.jpg

Jeremy Gaudet · Answer

You need to add a post-function to clear the resolution; typically there is just one transition out, to "re-opened", or something along those lines.

Tali · Answer

thanks a lot! it helped..

but now if i moved the task from done and the resoultion is resolved, if i move it back to any other status it remains resolved and doesn't get updated.

any idea?

Thanks again