500 Error when trying to move sub-tasks to another issuetype and project

Karl Samson_71fk2j

Hi All, I'm trying to do a Bulk move a number of sub-tasks, in different statuses, to a different issuetype in a different project. I have managed to move one of them, but if I try all or even two of them, I receive a 500 error?

We have recently performed a full Re-Index.

Sharumathy Krishnan

Hi @Karl Samson 

I came across similar issue in the Atlassian community, kindly take a look at it - https://community.atlassian.com/t5/Jira-Software-questions/Error-500-when-converting-subtask-to-issue/qaq-p/1278198 

Also, if you are trying to convert the subtask to Next-gen project. There is a workaround provided in https://jira.atlassian.com/browse/JSWCLOUD-18442 

If these doesn't help you, kindly raise a request with Atlassian support - https://support.atlassian.com/ 

 

Thanks,

Sharu