I'm getting the error "We can’t log you in now"

Question

Hello,

I'm getting the error "We can't log you in right now. Please contact your administrator. Give them this error identifier: ee07d693-ad7e-9ebe-16ace4e85aad".

Last access was a long time ago.

Ben · Answer

Hi Eliana,

Are you referring to Bitbucket Cloud or Bitbucket Server/Data Center (Stash)? I cannot see any Bitbucket Cloud subscription for your organisation.

Cheers!

- Ben (Bitbucket Cloud Support)

Nic Brough -Adaptavist- · Answer

Welcome to the Atlassian Community!

This is what it says it is - you need to talk to the admins.  However, with that error identifier, you probably need to talk to the system administrators, who are Atlassian, not your organisation.

You will need to raise this with Atlassian at https://support.atlassian.com/contact