Automation limit warning, only one project in site

Question

Hi,

I have a warning about automation usage which I was not expecting. I have created a site with only a single project for my wife and I to use as a todo list/task board.

I thought that the 100 message per month limit only applied if there were multiple projects in the site. I do have another site on the same account does the limit actually apply if there is more than one project per account (not site)?

Thank you

Peter Lloyd_mhxfbe · Answer

Hey @Jack Brickey

Sure, it's the page that is displayed when selecting 'Upgrade' in the billing console for Work Management.

https://admin.atlassian.com/billing/o/{xxx}/{yyy}/entitlement/{zzz}

I've removed the id's which identify my instance.

Jack Brickey · Answer

Hi @Peter Lloyd , can you share a current link to that image? Here is what is on Atlassian's site - https://www.atlassian.com/software/jira/pricing

if you share your rule and the use case maybe I can offer a solution that keeps you under the 100 limit.

Peter Lloyd_mhxfbe · Answer

Hi @Jack Brickey , thank you for the reply :)

I feel I have been led on under false pretenses... the change plan page says single project automation is unlimited. I don't mind paying for it on the other site/project where there is a business case but this one was for our weekly shopping list. is there anything that can be done?