Accessing Admin Settings

Question

I have created an account for personal use, but turns out I am not the admin and I cannot make changes to my Confluence settings.

When I signed up for Confluence, there was a server issue which could have been what caused the issue. Now I have to require access to my own Confluence site, which is sent to my own email.

Jack Brickey_h10pa4 · Answer

Hi @Connie Leong ,

so it sounds like you created the answers, correct? is the image that you provided originally what you see when you attempt to login? I wonder if you could try from a different browser? If you are the person that created the instance, and you have not added any other users them, you are the only one.

Connie Leong · Answer

Hi Jack! It makes no sense to me too, I've looked everywhere to try and gain admin access.

I'm new to Atlassian so please pardon me if I get any terms or ideas wrong, but I believe I am the only user of the instance.

Could you please guide me to where I can trash the instance. But on second thought it would be fun to see if anyone can solve the issue.

Jack Brickey_h10pa4 · Answer

if you haven't invested much, you could just trash this one and start over with a new instance..