when I am clicking on the JWM project link that time the link is directing to the customer portal.

shivani shirguppi

when I am clicking on the JWM project link that time the link is directing to the customer portal. in jira.

when I am clicking on the project link that time the link is directing to the customer portal. But the Padah Marketing project is the JWM(company managed business) project.

 I have checked the access and id it is all correct but still the link is directing to customer portal. Even checked with the incognito mode still facing same issue.

John Funk

Hi Shivani,

Can you provide some screenshots or more information? How are you linking things, because you don't link projects? You link issues - is that what you are doing? Are you linking a JWM issue with a JSM issue? That's what it sounds like. 

But when you click on the JSM link you go to the portal and not the issue? Are you a JSM Agent? Can you search for the JSM issue directly and are you able to view it?