How to add column to the Portal All Requests page

Question

We have been asked if there is a way to add an additional search column onto the All Request page in the portal.

I have found that you have a Custome request lists, which enables you to check or uncheck certain fields.

But is there a way to add more fields onto this list

The current list of fields are

Type, Reference, Summary, Status, Requester, created date, updated date, due date, assignee and Priority.

We want to add Cost Centre to this list, is that possible

Elitsa Velikova _Nemetschek Bulgaria_ · Answer

Hi @Tessa Steer ,

The standard issue search is indeed quite limited.

If you are open to using addons, you can check the app that my team created, called Advanced Portal Reports.  It provides your customers on the portal with an extended search - a table report where they can see, search, filter and export all their Jira Service Management tickets, including any custom field and many additional details (like SLAs, etc.), with a very simple UI.

If it sounds helpful you can try it free for 30 days.

Cheers,

Elitsa

Brant Schroeder · Answer

@Tessa Steer Welcome to the Atlassian community.

Currently you are limited to the following fields.  So you will not be able to add Cost Centre.