Add mention in comment using automation script

Question

Running data centre version

jira_comment = "[~accountid:\{{issue.fields.assignee.accountId}}]"
jira.add_comment(jira_id, jira_comment)
 
I am trying to add a comment on my Jira ticket using python automation script to mention the assignee name, but it is not honoring it and simply putting the whole string, how can I add mention?

Kai Becker · Answer

Hi @Shubhi Jain

I'm not sure about what you are doing, but I guess this is not properly formatted/escaped. Thats why the outer brackets get removed.

I don't think you need to use an f string, as it is just plain text.
Please try

jira_comment = "[~{{assignee}}]"

Shubhi Jain · Answer

Hi @Kai Becker

Thanks for the help, I want to add this assignee on runtime, in my python script this is how I am passing it now, it still does not work

jira_comment = f"[~{{assignee}}]"
jira.add_comment(jira_id, jira_comment)

Kai Becker · Answer

Hi @Shubhi Jain

welcome to the community and thank you for you question.

The syntax you are using is for the cloud version, DC does not have a accountId, so that your problem right now.

You should be able to just use:

[~{{assignee}}]

Hope this helps.