How to Remove Members? (non technical user of BB)

Laurin Mills

Hello, I am trying to figure out something on my Bitbucket account so I can give access to a new development team.  

When I log into our account and go to People, it shows I have 5 members. One of the Members that is showing is an older developer, and I see no way to remove them. 

Logically, it seemed like it would be under Manage Users. But when I go to this tab, it shows I only have 3 active users under the User groups, and the Member I wish to remove is not even listed here. Users seem to be removed from this screen, but Users do not appear to equal Members (under People it shows I have 5 members, under Users it shows I have 3). I am not a developer, so I am not a regular user of BB- I am baffled! 

Does anyone know how to remove the members I no longer want to give access to? And what is the difference between Members and Users? Thanks so much for your help! 

Ben

Hi Laurin,

I have taken a look at your workspace and can see that there are 5 users, 3 of these users are present in user groups - so this may be why you aren't seeing the other two.

The full list of users in your repository are present in Workspace Settings > User Directory.

To remove users from your workspace, I would suggest following our article below:

• Remove Bitbucket Cloud Users from a Workspace 

Hopefully this is helpful, please let me know if you encounter any issues removing those users.

Cheers!

- Ben (Bitbucket Cloud Support)