Succes logged to the Atlassian account but not to the Bitbucket account.

Liliya Gorobets

I easily log into my Atlassian account and use Jira.
When I try to log into Bitbucket, a 2FA requirement pops up.
The code generated by the Auth app for Bitbucket is not accepted
(code accepted for Atlassian account)

Ben

Hi @Liliya Gorobets 

If you are unable to access your Bitbucket Cloud account due to 2FA being enabled, you will need to follow our guide below to reset your 2FA:

• https://confluence.atlassian.com/bbkb/how-to-disable-reset-2fa-on-bitbucket-cloud-and-atlassian-account-1236932929.html

Please do so and let me know how this goes.

Cheers!

- Ben (Bitbucket Cloud Support)