nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

How do I set an automation to trigger only when the child ticket status is done.

Kelvin Po Keng Siong

I have an automation that will create a 2/3 child ticket upon generating an issue. I would like to send an email once a certain child ticket status is changed to done.

Accepted answers

Hi @Kelvin Po Keng Siong

You need to use Issue Transitioned Trigger and than check issuetype with a condition.

Sample:

test automation.png

All comments

Hi @Kelvin Po Keng Siong

You need to use Issue Transitioned Trigger and than check issuetype with a condition.

Sample:

test automation.png

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